youview box after leaving bt

Nowadays, the best way to do this comfortably is by using a HDMI cable to connect the two together. Leaving BT | BT Help Maintenance mode not coming up when down arrow pressed. I came home and my DTR T2100 was on with a blue light showing, but the TV wasnt receiving a signal from it and it didnt respond to the remote or any button presses. Yes you are being misled by BT. Looking at your photos of inside the box there is a large plate on the underside is that easy to remove? Open reach sorted that and Netflix works fine now. Thanks for the info I have changed the drive but the maintenance mode does not some up does the disk have to be formatted? This guide covers the 500Gb models made by Humax for BT . The PCB is covered with a heatsink/RF shield. Hi, Just replaced hard drive working fine thanks for the info . Nice and easy steps to follow, plus the photos. You can also buy or rent the latest films and box sets from the. !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? It might be a failed component rather than a soldering fault. Glad you got your YouView box repaired Ray! !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;rWhy is my BT YouView box stuck in maintenance mode? Weber County Sheriff Jobs, Mine actually had a Seagate ST500VT000 fitted. It just makes the same beeping noise and wasnt recognised. You can pause live TV and record up to 150 hours of HD TV, or 300 hours of SD TV. Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. I replaced my HDD with a PNY 240GB SSD nearly 3 years ago. YouView with BT BT offers three main options for TV with YouView, and they're all available as part of a bundle with phone, broadband, and mobile as well. well see about useful life. Everything else will continue to work perfectly. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. Trying internet reset finally did the trick. I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. fbq('track', 'PageView', { Is it possible to reuse the old hard drive? fbq('init', '128412981189068', {}, { n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. I followed your easy to follow instructions & have successfully fitted a new hard drive ! Followed these instructions to replace what I thought was a damaged hard drve. http://www.digitaluk.co.uk/industry/About_DTT/The_postcode_coverage_checker, https://www.productsandservices.bt.com/products/add-tv. Switch power off by removing the power cable. Very clear instructions. Using Maintenance Mode - YouView Support I tried the factory reset and the usb reset but no luck. Just to let you all know, this is still going on. Find great local deals on second-hand satellite & cable equipment for sale in PA40PW Shop hassle-free with Gumtree, your local buying & selling community. Any feedback welcome- thanks. My dtr t2110 BT Youview box is still working except the HDMI output does not. background: none !important; If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. Using Ultra HD See all Set up results Was this helpful? Bt upgrade youview box - serreposters The Vision+ is an update to the 165960205623. However, as its not an AV spec drive it might be noisier, hotter and fail prematurely due to the continuous recording nature of the Youview boxes. I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. Save yourself the hassle and don't bother. Box now perfect. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. See the table below for links to buy the different makes and sizes of YouView Hard Drive. Thanks for the feedback Keri! Visit our full contacts page here I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. Am I being mislead by BT here to keep me paying? Switch on the power switch on the back of your box and a red light should appear on the front. Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. It did allow me to recover some of the old recording from the failed disk. Most new-and-unused drives of the recommended types will have no partition table written to them, so can be fitted directly to your YouView box. Its great that you managed to keep the old recordings from your original Youview hard drive. Thanks Richard, yes as long as all the partitions are deleted off the used hard disk by a PC the YouView box will then create its own partitions. It looks like you're new here. Do I need to identify the drive make first and replace with same to ensure connections are compatible, or can I assume that if I order say a Western Digital to the serial number you quoted that it will fit? Why couldnt more companies follow your example? var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); My box wasnt initially recognising the new drive. It looks like you're new here. Watch Shop Bd, Youview is a TV service that provides more than 70 live digital channels. Followed direction to eBay to get a Seagate 500gb New replacement hard drive , and was delivered next day (thanks to eBay ). Ordered a replacement Seagate drive, followed the procedure above and happy days!! It will just record Freeview off air but internet channels may not be available especially subscription ones, it may or may not be compatible with such services from another internet provider. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. All you'll do is end up getting frustrated and angry with BT. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. All you'll do is end up getting frustrated and angry with BT. If you're unsure what box model you have, go through the following steps:, From Information & Resetselect Device Information. You can get to the cog by pressing Up and right after opening the Menu. Worked a treat, thank you! It seems to be working fine now. if (window.removeEventListener) { You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. PS. Can you get the Enter maintenance mode Y/N prompt on screen, and then press power? Thanks for the quick response and here are some related questions.. I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . I wonder if TRIM optimisation has be running on the SSD? You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. Just want to say Thank You. Just replaced youview box hard drive following your easy to follow instructions. During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. Great work Mark, good to hear about your successful drive replacement! Any Ideas? If youre using Powerline adapters, make sure these are connected also. This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. Many thanks. }); I have to wait for the box to reconnect the internet and restart . BT TV Box Not Working. The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . He apologised and said that the previous customer service agent hadnt changed anything on my account and he would cancel my BT TV package with immediate effect and that I would not need to return my YouView box.Ive now received an automated email, however, from BT explaining how to return my YouView box and that BT will be sending a pre-paid returns bag to me. Hopefully this will help some other people keep the recordings from their old Youview hard drives and transfer them onto a new drive Announcements, Guides & Community Updates, Here's where you can . Hi, Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. " /> You can restore your box back to its factory settings, letting you start again from a clean slate. By continuing to browse, you are agreeing to our use of cookies. All rights reserved. Im not sure why all the previous steps failed, but that last method with a cloned drive worked for me. None of the Maintenance mode options fixed anything on my failed box. BT Vision+ Pace DiT7431/052B Box. Freeview Play vs YouView | Trusted Reviews The short machine screw goes in the back panel. FOR SALE! I looked at the old HD with a disk utility app, it just shows it as unallocated space. Many Thanks..! The aerial cable is securely connected to the Aerial In/Antenna In port. Squeezing the plug should release the latch on it. The only thing you will lose is the BT (Vision) TV app. I tried all 5 options in M mode and kept getting the same answer. The box light will turn blue, Press the button on the top of the box. YouView TV Ltd 2023. document.removeEventListener(evt, handler, false); Following your advice I purchased an alternative hard drive off eBay and followed the instructions, which were excellent. The second email is the follow up with the instructions on how you can return it. BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. Some people have had success cloning the old drive to a new one link. It happened fairly soon after the latest update that was released at the end of Jan 2021. Thanks, M. Hi Miles, you might find that the drive does not need formatting from maintenance mode. Not tried the BT Vision option but I wouldn't expect that to work. BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Ordered a new Toshiba 1TB HDD, which was delivered today. Watch the most popular free-to-air channels as well as the channels in your package. The four longest screws go in the bottom of the case. for (var i = 0; i < evts.length; i++) { * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Menu speed is the same, but boot from deep sleep is 10 secs faster with the SSD. Admittedly, YouView may be losing ground to cheaper rivals (e.g. My husband . The 320GB HDD in my neighbours Talktalk DN372T failed. Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. YouView TV Ltd 2023. vertical-align: -0.1em !important; Within three seconds press and hold the power button on the front of the box and hold both buttons. When you get the Maintenance Mode prompt on screen, press the power button to bring up the maintenance menu. wfscr.async = true; Les champs obligatoires sont indiqus avec *, Adresse: I used Gparted as I am running Linux Mint. So count me as completely and utterly confused! A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. Then you may have the later version of the Humax DTR-T1000, the Humax DTR-T1010: Select the instructions for the Humax DTR-T1010 instead. I got the box working again got into the maintenance menu and selected the first option. JamesB Member Posts: 841 15 October 2013, 8:04PM A moderator in the BT Forum has confirmed that the box will still work after cancelling. If so why are BT misleading customers into believing that they need to return their YouView box? BT Vision+ Pace DiT7431/052B Digital Freeview Box Receiver 160GB HDD Recorder The 165960205623 BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $24.71. Youview box functionality after cancelling BT contract YouView Community This site uses cookies. Havent tried the option with removing recordings yet. Channel Nakoni Alamat Ng Pilipinas, It seems its due to HDCP? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. And if so to what format please? All rights reserved. "version": "4.9.18", Here, under Signal & Connection select Signal Quality and check the quality of the signal. first time I have ever done anything like this and I followed this step by step and Im happy to say I am up and running. After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! B: the customer can continue to use the YouView box as a perfectly good digital video recorder. Sony Bravia Kd43xe8004 43 Inch Tv : Reasonable Picture, Dreadful Sound If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. Another easy check would be to measure the output voltage of the power supply to make sure that hasnt failed. The DN372T boxes are a different generation to the ones in the guide above so will work differently. If you are using a used hard drive you will probably need to delete all the partitions from it first. . Let us know how the SSD survives. Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. You might also be able to upgrade your 500Gb box to a 1Tb hard drive or higher and although this has not been tested by us, our readers have reported success. After a power cut my BT DTR-T2110 500gb set top box was stuck in start mode. Press and keep holding the down arrow button on top of the box for 5 seconds until Enter Maintenance Mode Y/N appears on the TV screen. Menu. Dream Mat Mousse Quelle Teinte Choisir, Thank you for the excellent guide, well written and easy to follow, I know have a working box once again. Up and running now Thanks I had a spare 640GB drive from a laptop with a broken screen. I found them when our box started humming a tune and I wanted to know how to take the thing apart. Unless the drive is an AV grade model it might not last as long as an AV grade drive. First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. In the end after speaking the with the second CS agent I decided on balance to keep the anytime call package but Im still shocked that a CS agent could mislead a customer so badly. It has probably always done this but I didnt notice as the stock drive was quieter. I tried reformatting in exFAT too and that made no difference. Hopefully that will be good for a couple of years and then Ill replace it with a new one. Fresh out of ideas now on an otherwise healthy looking device. The BT TV Box Pro - BT Broadband Read honest and unbiased product reviews from our users. Phone opening hours are: Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 6pm Notification We'll always notify you when your contract ends. If the Seagate drives are in short supply the Western Digital and Toshiba drives can be used instead. It doesn't record, but it's designed to be small and give you a great TV viewing experience. I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. You might find upon opening your box that the faulty HDMI output could be a broken solder joint on the connector which is simply remedied. It was a freebie. Sign in or register to get started. Hope this helps any future users. The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. Then the YouView software can create its own partitions on the drive. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. Hi thanks for help after a few false starts I am up and running. Following the removal of the HDD I did open up the HDD and could see the arm was stuck. The same applies to YouView boxes and the new BT TV Pro 4K box. You can also buy or rent the latest films and box sets from the BT TV Store. If so why are BT misleading customers into believing that they need to return their YouView box? A moderator in the BT Forum has confirmed that the box will still work after cancelling. As I said above I unplugged the Internet from it for that day but that's probably not required.