Editorial Note: Credit Karma receives compensation from third-party advertisers, but that doesnt affect. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Funds accessed using Payactiv will show as a deduction on your next paycheck. research/editorial team. How do businesses offer Payactiv to their employees? Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. Hi Regina,Thank you for taking the time to write a review about your experience. Payactiv Review. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. Very helpful, understandable and fast. eToro Review 2023: Is It the Right Trading Platform for You? You don't have to wait for payday, pay overdraft and late fees, or borrow money.. Join today. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. We always try our best to do our job well, and your kind words make it all worthwhile. Albert Wick amazing, skilled, and delightful human being thank you again. We always try our best to do our job well, and your kind words make it all worthwhile. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Davis M was very helpful. Tried to not update my full money! Hi Victor,We sincerely apologize for your negative experience. Private company. Daily pay is a really good app way better then this crap they call an app. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Payactiv works by partnering with employers to offer advances on their earned wages. 1 Standard rates for data and messaging may apply from your wireless provider. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. We always try our best to do our job well, and your kind words make it all worthwhile. 2023 Trustpilot, Inc. All rights reserved. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Like I said, I do want to thank him again for this. Ned is the highlight of this company compared to the 25+ agents I've spoken too. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! We always try our best to do our job well, and your kind words make it all worthwhile. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. He kept his word n stayed on contact with me. :), Zachery Marshall has amazing customer service! Heres how Payactiv and payday loans compare. We use dedicated people and clever technology to safeguard our platform. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. He fixed the issue, even when my phone died and I called back. 5/5 Jay! If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Most people could download and use the app without technical issues. If your employer partners with Payactiv, youre automatically eligible to use this service. There was an unknown error. Prevention Platform. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. If your employer does not use PayActiv, you may be better off with a different option. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Please try again later. Is Payactiv safe? PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. He was very knowledgeable and suggested the best way to access my money the fastest way possible. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. In terms of security, no app is 100% secure. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. World's #1 Fraud. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Hi Melissa,We're glad that our representative could help you resolve your issue. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. But options are limited if your employer isnt enrolled with Payactiv. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. Payactiv uses time and attendance data to provide earned wage access to employees. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. One drawback is that Empower charges an $8 monthly fee. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? EWA has not worked for a while. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. App Store is a service mark of Apple Inc. This is the absolute worst app!! PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Meanwhile, I will be overdrawn due to lack of funds. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. 2023 Payactiv, Inc. All Rights Reserved. It's pretty simple, actually. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. I give up, too much effort for a service that is too easy to live without. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. But a small percentage of users didn't have a seamless experience. I love this guy!! Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. We'll do everything we can to make sure we do better in the future. Payactiv pay advance app isn't available on Finder right now. Thank you Mr. Davis. Payactiv: Enrollment is free. They provide their employees lunch and a nice work atmosphere. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. ray. Anyone can write a Trustpilot review. The offers for financial products you see on our platform come from companies who pay us. No credit check, consistent income in the past 2 months from the same employer. This product doesn't have any reviews yet. We think it's important for you to understand how we make money. Up to 4 days early deposit of government payments2. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. :). When comparing offers or services, verify relevant information with the institution or provider's site. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! Learn how we maintain accuracy on our site. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Hey! Get the money you worked for today, to spend on what matters to you. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. Hi Tasha,We sincerely apologize for your negative experience. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. She did such a wonderful job, was patient and empathetic and had my problem fixed instantly. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Over 3 million HR leaders trust our advice. Thank you again! You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Live support is available 24/7/365 online or by phone, according to the PayActiv website. We always try our best to do our job well, and your kind words make it all worthwhile. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Literally the best agent ever! Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. he is a great agent and payactiv needs to give the man a raise cause he is awesome. They will transfer you 20 times and no knows where your money is. We'd like to turn this around and resolve your issue ASAP. We also ensure all reviews are published without moderation. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. Ned is amazing. Hi there,We sincerely apologize for your negative experience. Very knowledgeable and patient. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Their support team provides on-site implementation and training where required. PayActiv advances wages that workers have accrued but haven't yet received. The app is high-rated on the App Store and Google Play store. One of our representatives will be reaching out to you shortly to assist you. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. This makes it one of the few cash advance providers that doesnt require a bank account. There are no monthly maintenance fees to have a PayActiv account and no activation fees. Its also one of the few cash advance apps Ive reviewed that offers cash advances. Learn more at www.payactiv.com. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. information service that aims to provide you with information to help you make better decisions. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Thank you Grace!!! Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. Yes, its legit. Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. Dave charges a $1 per month membership fee, which is much lower than Empower. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have up to $250 automatically deposited into your account for a $9.99 membership fee. Thank you!! In 2020, Payactiv released a short film titled, "We Heard You." Live support is available 24/7/365 online or by phone, according to the PayActiv website. This person deserves a raise! It powers financial innovation by giving users the tech . We always try our best to do our job well, and your kind words make it all worthwhile. One of our representatives will be reaching out to you shortly to assist you. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Like other cash advance apps, Payactiv also offers financial wellness services. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. I will never forget this. If you have questions about Payactivs security policies, contact the company on its website. . Get company announcements, pick up shifts, and get reminders and alerts from work. I called three to four times the last two days and Im so glad I got Natalie this time. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. We always try our best to do our job well, and your kind words make it all worthwhile. If i could i would give 0 stars this app and the service they give is horrible . Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. A team member will be in touch ASAP. One of our representatives will be reaching out to you shortly to assist you. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Applying for PayActiv is easy. I had a big issue n called for days. All Rights Reserved. Payactiv costs nothing to the employer. Have a wonderful day. We always try our best to do our job well, and your kind words make it all worthwhile. Money is available immediately. We update our data regularly, but information can change between updates. Finder.com is an independent comparison platform and Have a blessed day. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. LoanPro. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. Finder.com LLC. 5000+ G2 reviews. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Visit our guide to cash advance apps to learn about how these apps work. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. All five stars is for Ned not this company.I've been having an issue since Feb 10. We'd like to turn this around and resolve your issue ASAP. :). We may also receive compensation if you click on certain links posted on our site. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Alan Davis was very awesome. We always try our best to do our job well and your kind words make it all worthwhile. One of our representatives will be reaching out to you shortly to assist you. One of our representatives will be reaching out to you shortly to assist you.