Across from the bed there is even a place for an optional 32" LED TV. Also, it was pointed out to us that the flooring had already been repaired prior by someone. The slide ran very slow, it always seems too. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. Select the desired vehicle below to view all the recalls for that particular make & model. We purchased a new 2019 *********************** **** Motor Coach in May 2019. **'s labor charges of $7,500. My front radio has two fuses. Exterior 32" TV. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. The only two fuse I found for radio was one in the Ford block marked radio, which was good. **** refuses to act in good faith. Add distilled water only. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). See us for more details. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. This is Thors final offer as it has been stated multiple times. **** has already sent the flooring. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . Please contact us at 888-436-7578 for availability as our inventory changes rapidly. 15 amp. Thurmont, MD. Probably have to pull radio out to find inline fuse. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. Login to the Owner's Resource Portal to view manuals for older model years. See dealer for details. Watch on. Our Owners Resource and Owners Guide can help you get the most out of your travels. ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Awning attempts to extend while driving. Fill out this quote form and we'll get back with you as soon as possible. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. BBB Business Profiles generally cover a three-year reporting period. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. The only bid that ******* has accepted is the one of $1,000.00 from *********************. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. can provide videos and pictures. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. Don't go searching for zebras just yet. Seamless Roof has bubbles. 2 tables that convert into beds. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. Meet the redesigned A.C.E. The owner listed is **************************. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. Your actual payments may vary. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. This is a MSRP $190K Class A Motorhome. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. And one, Don't Miss Paradise Oaks RV Resort In Florida. She agreed to wait till it is safe to drive the coach to get the estimates. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! The locations they give are invalid, 2022 Thor Freedom Elite 23HFVin #*****************, Purchase date 08/20/2022 **********************. We have a leak in the back window of 2018 Thor Axis 24.1. New to RVing? **** has not acted in good faith, as the documentation will show. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. With all the family-friendly and pet-friendly features, you'll love traveling in . Like most: We went on our first trip this past weekend. If you wish to set up a factory service appointment to discount you the $2000, please call ************. . Rates and amount financed are determined by credit history. We want **** to act in good faith and resolve these longstanding issues. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. It's been non-stop. Satellite. good-will offer. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. The Border Hookups Hit The Road With A New Song. Thor is saying to just patch it. Posted January 8, 2016. Brand: Thor Motor Coach. I think that is the Thor way. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. ** Day 2 we tried using the microwave again. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. For a better experience, please enable JavaScript in your browser before proceeding. I am rejecting this response because:This is the same response I received earlier. Not a fuse, not a wire. As a matter of policy, BBB does not endorse any product, service or business. Worked with ******************* until **** when he moved to a new position. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. Save. *All RV prices exclude tax, title, registration and fees, including documentary service fees. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. This allows the radio to run with the ignition key off. All standard features and specifications are subject to change. ************************* said that they would pay ******* ***** 26hrs for their labor. We are tired and have had enough. Subject Line: 2020 ************ **** VIN ***************** To Whom It May ********** are writing today to ask Thor Motorcoach (TMC) for their help and support on honoring a request for out of warranty support. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. He moved to a new position. Begin with this one! Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! 40,000 miles. 2017 Thor Challenger XE Rear and side cameras and radio not working. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. {priceLabel}: See dealer for details. They found mold under the floor covering. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. We have spent countless dollars and hours as well as travel time in dealing with this. from Thor Motor Coach. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu.