A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to We are continuing to monitor progress against these. 6 September 2018. Again thank you and i would recommend this hospital to all my family and friends. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Any other browser may experience partial or no support. (Purple), High
The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. The BBC is not responsible for the content of external sites. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. About:
6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. About:
[Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. Copyright 2021 WSFA 12 News. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. I'm OK with analytics cookies. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews All the best and take care. They really invested time in me and understanding me. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. I'm so glad we've chosen Russells Hall as our hospital to give birth in. AEC is part of the Same Day Emergency Care (SDEC). One person we spoke with said, 'I have no complaints about this hospital. We are proud to be the healthcare partner you trust to care for those you love. NX West Midlands. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. In AMU, you will also be reviewed by therapy services if necessary. Our inspection of the trust covered only this hospital and community services. All the best and take care. There was insufficient senior medical and specialist oversight and in reach to the department. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'.
Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. The ED sees approximately 97,000 patients per annum. We use this information to improve our site. Our mission is simple: Being the best because, we care. the service is performing badly and we've taken enforcement action against the provider of the service. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. The numbers of reporting radiographers available could not meet the reporting demands of the service. They suggested I phoned 111. There are no community services for inpatients or children and young people. Visit https://www.careopinion.org.uk
Russells Hall Hospital
Our rating of responsive was requires improvement overall. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. I'm feeling more optimistic about my treatment. 4 years ago, I attended this unit after a visit to my gp. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. Change my preferences For common health problems visit your pharmacist, GP or walk-in centre. Staff were unable to describe what fit to sit meant or any criteria for this assessment. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Share your experiences of UK health and care services, Default
Staff assessed and monitored patients regularly to see if they were in pain. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. No rating/under appeal/rating suspended We are pleased to hear that you were impressed with the care and treatment you received with us. Such a lovely Dr and an asset to the hospital. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. 4688/4676) Lisa Evans-Dimmock. The service provided care and treatment based on national guidance and evidence of its effectiveness. Russells Hall Hospital / Accident and emergency
I was then asked to sit in an isolated area, which was not a problem. We received information from the trust and other bodies monitoring the trust. we have taken enforcement action. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default
Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. This affected the safety and management of patients. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. The complaints were analysed to look at trends, for changes to be implemented. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Staff were still not always using clinical judgement alongside NEWS scoring criteria. Our hospital brings together high-tech state-of-the-art technology for improved Cant fault the staff and the service. We rated it them as requires improvement because: Published The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. We have shared your kind comments with the team who will be pleased to learn of them. financial benefits and cost savings for hospitals, and often for patients too. We spoke with 22 members of staff of various roles and grades. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. nhs.uk
The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Located in the main lobby of Russell Medical. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust.
The trusts staff are seen as highly caring by many of the patients we spoke to and praised the staff for going the extra mile. the service is performing badly and we've taken enforcement action against the provider of the service. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. psychotherapist for the kindness they showed me. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. We spoke with 44 people who were using the service or their relatives. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. We were not assured that all patients allocated to wait on the corridor were safe. Patient Experience Team. What we found is summarised within the overall summary. Patient Experience Team. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. It is great to hear that you received excellent care and treatment in Maternity Department. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. DY1 2HQ, Posted via
"We are working closely with HSE in relation to this matter.". In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Every member of staff I encountered was friendly professional and put me at ease. 15 March 2011, In Your kind comments have been shared with the team and senior management who will be pleased to hear of them. 1 April 2021. The firm said it had complied with the order and the safety of staff and patients was its top priority. All the best and take care. Health Education England will join us in April 2023. In fact, we're the only hospital in Broward We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. For more information on ratings, please visit medicare.gov. We have 11 permanent physician associates and one rotational physician associate in our department.
All the best and take care. Staff involved patients and those close to them in decisions about their care and treatment. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. This condition related to the provision of specialist medical in reach and support into the emergency department.
Tell us what was good and what could be improved, say thanks or call for change
Click here for the news and events happening at Russell Medical. This means there is low to moderate transmission of COVID in the community.
- we'll pass your stories to the people in health and social care who can make a difference. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. A fantastic level of care was provided for my daughter while here. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. The diagnostics service was not up to date with the most recent ionising radiation regulations. the service isn't performing as well as it should and we have told the service how it must improve. Information was available for people to read if they chose to. DY1 2HQ, Posted via
Each report covers findings for one service across multiple locations, an inspection looking at part of the service. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. [Very happy with 'Staff attitude'] Care records were still not always written and managed in a way that kept patients safe. Between October and December 2010, 507 surveys had been completed. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. Published the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. If you need sub-specialty input, you will then be referred to different specialties. Learn more. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published
The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. We did not speak to people as part of this follow up review. Medical secretaries: Bev/Ruth (ext. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust.
This is not my first experience of this hospital not checking information relayed to them by 111.
People could not always access services when they needed. 2654/1783).