palo alto saml sso authentication failed for user

SAML single-sign-on failed, . username: entered "john_doe@abc.com" != returned "John_Doe@abc.com" from IdP "http://www.okta.com/xxxx", SSO Setup Guides: Login Error Codes by SSO Type. We are on PAN-OS 8.0.6 and have GlobalProtect and SAML w/ Okta setup. Failure while validating the signature of SAML message received from the IdP "https://sts.windows.net/d77c7f4d-d 767-461f-b625-8903327872/", because the certificate in the SAML Message doesn\'t match the IDP certificate configured on the IdP Server Profile "azure_SAML_profile". Until an upgrade can be performed, applying both these mitigations (a) and (b) eliminates the configuration required for exposure to this vulnerability: (a) Ensure that the 'Identity Provider Certificate' is configured. It is a requirement that the service should be public available. (b) If the identity provider (IdP) certificate is a certificate authority (CA) signed certificate, then ensure that the 'Validate Identity Provider Certificate' option is enabled in the SAML Identity Provider Server Profile. This will display the username that is being sent in the assertion, and will need to match the username on the SP side. There are three ways to know the supported patterns for the application: Guaranteed Reliability and Proven Results! We use SAML authentication profile. Any unusual usernames or source IP addresses in the logs are indicators of a compromise. The log shows that it's failing while validating the signature of SAML. Add Duo SSO in Palo Alto console Log into the Palo Alto Management interface as an administrative user. The button appears next to the replies on topics youve started. Please refer. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. 06-06-2020 https://sts.windows.net/7262967a-05fa-4d59-8afd-25b734eaf196/. https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/authentication/configure-saml-authentication. Learn how to enforce session control with Microsoft Defender for Cloud Apps. As far as changes, would I be able to load configuration from old backup onto the newer OS to override any of those changes if there were any security changes for example? c. Clear the Validate Identity Provider Certificate check box. Click Accept as Solution to acknowledge that the answer to your question has been provided. From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. The member who gave the solution and all future visitors to this topic will appreciate it! Reason: User is not in allowlist. Your business came highly recommended, and I am glad that I found you! Do you urgently need a company that can help you out? After hours of working on this, I finally came across your post and you have saved the day. Login to Azure Portal and navigate Enterprise application under All services Step 2. The member who gave the solution and all future visitors to this topic will appreciate it! In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Palo Alto Networks - Admin UI. Followed the document below but getting error: SAML SSO authentication failed for user. ", Created On04/01/21 19:06 PM - Last Modified09/28/21 02:56 AM, SSO Response Status Local database We have imported the SAML Metadata XML into SAML identity provider in PA. This website uses cookies essential to its operation, for analytics, and for personalized content. Expert extermination for a safe property. All our insect andgopher control solutions we deliver are delivered with the help of top gradeequipment and products. In the Setup pane, select the Management tab and then, under Authentication Settings, select the Settings ("gear") button. In the SAML Identity Provider Server Profile window, do the following: a. The Identity Provider needs this information to communicate Configurebelow Azure SLO URL in the SAML Server profile on the firewall, Created On03/13/20 18:48 PM - Last Modified03/17/20 18:01 PM, GlobalProtect Portal/Gateway is configured with SAML authentication with Azure as the Identity Provider (IdP), Once the user attempts to login to GlobaProtect, the GP client prompts with Single Sign-On (SSO) screen to authenticate with IdP during the 1st login attempt, Below SSO login screen is expected upon every login, However, duringsubsequent login attempts, SSOlogin screen is not prompted during client authentication and user is able to login successfully (without authentication prompt)upon successful initial login, URL being used for SSO and SLO on the SAML IdP Server profile are the same when IdP metadata is imported from Azure. or vendor. (SP: "Global Protect"), (Client IP: 70.131.60.24), (vsys: shared), (authd id: 6705119835185905969), (user: john.doe@here.com)' ). The LIVEcommunity thanks you for your participation! To clear any unauthorized user sessions in Captive Portal take the following steps: For all the IPs returned, run these two commands to clear the users: PAN-OS 8.0 is end-of-life (as of October 31, 2019) and is no longer covered by our Product Security Assurance policies. We have imported the SAML Metadata XML into SAML identity provider in PA. Authentication Failed Please contact the administrator for further assistance Error code: -1 When I go to GP. So initial authentication works fine. To eliminate unauthorized sessions on GlobalProtect portals and gateways, Prisma Access managed through Panorama, change the certificate used to encrypt and decrypt the Authentication Override cookie on the GlobalProtect portal and gateways using the Panorama or firewall web interface. New Panorama VM 10.1.0 stuck in maintenance mode, GlobalProtect UI with more than 1 account, Unable to change hardware udp session offloading setting as false. If so I did send a case in. After App is added successfully> Click on Single Sign-on Step 5. On the Firewall's Admin UI, select Device, and then select Authentication Profile. provisioned before July 17, 2019 use local database authentication auth pr 01-31-2020 Learn more about Microsoft 365 wizards. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. This issue affects PAN-OS 9.1 versions earlier than PAN-OS 9.1.3; PAN-OS 9.0 versions earlier than PAN-OS 9.0.9; PAN-OS 8.1 versions earlier than PAN-OS 8.1.15, and all versions of PAN-OS 8.0 (EOL). This plugin helped me a lot while trouble shooting some SAML related authentication topics. These values are not real. The button appears next to the replies on topics youve started. e. In the Admin Role Attribute box, enter the attribute name (for example, adminrole). I get authentic on my phone and I approve it then I get this error on browser. All Prisma Access services have been upgraded to resolve this issue and are no longer vulnerable. Prisma Access customers do not require any changes to SAML or IdP configurations. The SAML Identity Provider Server Profile Import window appears. Azure cert imports automatically and is valid. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001V2YCAU&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. In this case, the customer must use the same format that was entered in the SAML NameID attribute. Resources that can be protected by SAML-based single sign-on (SSO) authentication are: In the case of GlobalProtect Gateways, GlobalProtect Portal, Clientless VPN, Captive Portal, and Prisma Access, an unauthenticated attacker with network access to the affected servers can gain access to protected resources if allowed by configured authentication and Security policies. This website uses cookies essential to its operation, for analytics, and for personalized content. This will redirect to Palo Alto Networks - Admin UI Sign-on URL where you can initiate the login flow. Configure SAML Single Sign-On (SSO) Authentication Configure Google Multi-Factor Authentication (MFA) Reset Administrator Authentication Reset Administrator Password Unblock an Administrator View Administrator Activity on SaaS Security API Create Teams (Beta) Configure Settings on SaaS Security API Collaborators Exposure Level In early March, the Customer Support Portal is introducing an improved Get Help journey. url. Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT in Layer 3 Click on Device. Set up SAML single sign-on authentication to use existing Restarting firewalls and Panorama eliminates any unauthorized sessions on the web interface. Identity Provider and collect setup information provided. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Step 1. The Palo Alto Networks - Admin UI application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. After a SaaS Security administrator logs in successfully, Select SAML-based Sign-on from the Mode dropdown. XML metadata file is azure was using inactive cert. Auto Login Global Protect by run scrip .bat? 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider.2) Set to 'None' in 'Certificate for Signing Requests' and 'Certificate Profile' on the Device -> Authentication Profile -> authentication profile you configured for Azure SAML. You'll always need to add 'something' in the allow list. In the worst-case scenario, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). Under Identity Provider Metadata, select Browse, and select the metadata.xml file that you downloaded earlier from the Azure portal. On the Basic SAML Configuration section, perform the following steps: a. Palo Alto Networks is not aware of any malicious attempts to exploit this vulnerability. In the Type drop-down list, select SAML. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. This issue cannot be exploited if SAML is not used for authentication. PA. system log shows sam authentic error. Configuration Steps In Okta, select the General tab for the Palo Alto Networks - GlobalProtect app, then click Edit: Enter [your-base-url] into the Base URL field. In early March, the Customer Support Portal is introducing an improved Get Help journey. Detailed descriptions of how to check for the configuration required for exposure and mitigate them are listed in the knowledge base article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK. You can be sure that our Claremont, CA business will provide you with the quality and long-lasting results you are looking for! The Name value, shown above as adminrole, should be the same value as the Admin role attribute, which is configured in step 12 of the Configure Palo Alto Networks - Admin UI SSO section. Configure Palo Alto Networks - GlobalProtect SSO Open the Palo Alto Networks - GlobalProtect as an administrator in another browser window. On the Palo Alto Networks Firewall's Admin UI, select Device, and then select Admin Roles. (SP: "Global Protect"), (Client IP: 207.228.78.105), (vsys: vsys1), (authd id: 6723816240130860777), (user: xsy@com)' ). This website uses cookies essential to its operation, for analytics, and for personalized content. and install the certificate on the IDP server. Configure Kerberos Single Sign-On. Perform following actions on the Import window a. Reason: SAML web single-sign-on failed. However when we went to upgrade to 8.0.19 and any later version (after trying that one first), our VPN stopped working. Search for Palo Alto and select Palo Alto Global Protect Step 3.Click ADD to add the app Step 4. In the Profile Name box, provide a name (for example, AzureAD Admin UI). This is not a remote code execution vulnerability. with PAN-OS 8.0.13 and GP 4.1.8. Authentication: SAML IdP: Microsoft Azure Cause URL being used for SSO and SLO on the SAML IdP Server profile are the same when IdP metadata is imported from Azure Resolution 1. However, if your organization has standardized Upgrading to a fixed version of PAN-OS software prevents any future configuration changes related to SAML that inadvertently expose protected services to attacks. I've not used Okta, but In Azure you can stack one enterprise app with all the required portal and gateway URLs. authentication requires you to create sign-in accounts for each Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Enable your users to be automatically signed-in to Palo Alto Networks - Admin UI with their Azure AD accounts. The Source Attribute value, shown above as customadmin, should be the same value as the Admin Role Profile Name, which is configured in step 9 of the the Configure Palo Alto Networks - Admin UI SSO section. In the Azure portal, on the Palo Alto Networks - Admin UI application integration page, find the Manage section and select single sign-on. Enable Single Logout under Authentication profile, 2. The member who gave the solution and all future visitors to this topic will appreciate it! Configure below Azure SLO URL in the SAML Server profile on the firewall The attacker must have network access to the vulnerable server to exploit this vulnerability. url. When an Administrator has an account in the SaaS Security Sea shore trading establishment, an ISO 9001:2015 certified company has been serving marine industry. Is the SAML setup different on Gateways to Portal/Gateway device? on SAML SSO authentication, you can eliminate duplicate accounts In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. This information was found in this link: Step 1 - Verify what username format is expected on the SP side. Did you find a solution? More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks - Admin UI SSO, Create Palo Alto Networks - Admin UI test user, Palo Alto Networks - Admin UI Client support team, Administrative role profile for Admin UI (adminrole), Device access domain for Admin UI (accessdomain), Learn how to enforce session control with Microsoft Defender for Cloud Apps. Whats SaaS Security Posture Management (SSPM)? By continuing to browse this site, you acknowledge the use of cookies. The error message is received as follows. Error code 2 - "SAML Validation (IdP does not know how to process the request as configured") incorrect # or unsigned issuers in response or an incorrect nameID format specified. In the left pane, select SAML Identity Provider, and then select Import to import the metadata file. on SaaS Security. Issue was fixed by exporting the right cert from Azure. Status: Failed https://:443/SAML20/SP/ACS, c. In the Sign-on URL text box, type a URL using the following pattern: Reason: User is not in allowlist. the following message displays. Once you configure Palo Alto Networks - Admin UI you can enforce session control, which protects exfiltration and infiltration of your organizations sensitive data in real time. The client would just loop through Okta sending MFA prompts. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, GlobalProtect Authentication failed Error code -1 after PAN-OS update, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. with PAN-OS 8.0.13 and GP 4.1.8. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. b. For single sign-on to work, a link relationship between an Azure AD user and the related user in Palo Alto Networks - Admin UI needs to be established. Empty cart. On the Select a single sign-on method page, select SAML. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Please contact the administrator for further assistance, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. f. Select the Advanced tab and then, under Allow List, select Add. Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. If so, Hunting Pest Services is definitely the one for you. No changes are made by us during the upgrade/downgrade at all. Once the application loads, click the Single sign-on from the application's left-hand navigation menu. web interface does not display. In early March, the Customer Support Portal is introducing an improved Get Help journey. A new window will appear. Select SSO as the authentication type for SaaS Security Control in Azure AD who has access to Palo Alto Networks - Admin UI. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! The administrator role name should match the SAML Admin Role attribute name that was sent by the Identity Provider. An Azure AD subscription. Like you said, when you hit those other gateways after the GP auth cookie has expired, that gateway try's to do SAML auth and fails. By continuing to browse this site, you acknowledge the use of cookies. where to obtain the certificate, contact your IDP administrator e. To commit the configurations on the firewall, select Commit. dosage acide sulfurique + soude; ptition assemble nationale edf Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 09:47 AM Click on the Device tab and select Server Profiles > SAML Identity Provider from the menu on the left side of the page. There is another optional attribute, accessdomain, which is used to restrict admin access to specific virtual systems on the firewall. No. What makes Hunting Pest Services stand out from any other pest services provider is not only the quality of the results we deliver but also our versatility. auth profile ' Google-Cloud-Identity ', vsys 'vsys1', server profile 'G-Sui Environment PAN-OS 8.0.x version PA-200 Google Idp Cause The timestamp in Firewall must be synced with the time in Idp server Resolution Enable NTP server in Firewall Attachments Other users also viewed: Actions Print Attachments Users cannot log into the firewall/panorama using Single Sign On (SSO). Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping. Go to Palo Alto Networks - Admin UI Sign-on URL directly and initiate the login flow from there. Configure Kerberos Server Authentication. To configure Palo Alto Networks for SSO Step 1: Add a server profile. administrators. If a user doesn't already exist, it is automatically created in the system after a successful authentication. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. https://:443/SAML20/SP, b. We use SAML authentication profile. Enable SSO authentication on SaaS Security. Instructions to configure a CA-issued certificate on IdPs are available at https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP. SAML Assertion: signature is validated against IdP certificate (subject \'crt.azure_SAML_profile.shared\') for user \'john.doe@here.com, 'SAML SSO authenticated for user \'john.doe@here.com\'. http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.-for-Palo-Alto-Networks-GlobalProtect.ht. Click Accept as Solution to acknowledge that the answer to your question has been provided. local database and a SSO log in, the following sign in screen displays. As soon as I realized what this was, I closed everything up andstarted looking for an exterminator who could help me out. 09:48 AM. Additional steps may be required to use a certificate signed by a CA. No action is required from you to create the user. Port 443 is required on the Identifier and the Reply URL as these values are hardcoded into the Palo Alto Firewall. The button appears next to the replies on topics youve started. If your instance was provisioned after From authentication logs (authd.log), the relevant portion of the log below indicates the issue: The username value used in SAML assertion is case-sensitive. with SaaS Security. Duo authentication for Palo Alto SSO supports GlobalProtect clients via SAML 2.0 authentication only. Any advice/suggestions on what to do here? I get authentic on my phone and I approve it then I get this error on browser. The LIVEcommunity thanks you for your participation! Configure SAML Single Sign-On (SSO) Authentication. July 17, 2019, this topic does not apply to you and the SaaS Security Palo Alto Networks Security Advisory: CVE-2020-2021 PAN-OS: Authentication Bypass in SAML Authentication When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected . Server team says that SAML is working fine as it authenticates the user. The log shows that it's failing while validating the signature of SAML. In addition to above, the Palo Alto Networks - Admin UI application expects few more attributes to be passed back in SAML response which are shown below. Click Import at the bottom of the page. In the left pane, select SAML Identity Provider, and then select the SAML Identity Provider Profile (for example, AzureAD Admin UI) that you created in the preceding step. If it isn't a communication issue you'll need to start looking at packet captures and a tool like the SAML DevTools extension to see exactly what your response is and ensure that everything actually lines up. palo alto saml sso authentication failed for user. 2023 Palo Alto Networks, Inc. All rights reserved. After authentication, the PA provides me with: SSO Response Status Status: N/A Message: Empty SSO relaystate I've tried configuring the relay state in Okta based upon information from several forum posts, online documentation about the relaystate parameter, and a "relaystate" . The BASE URL used in OKTA resolves to Portal/Gateway device, but I can't imagine having to create a GlobalProtect app on OKTA for the gateways too? by configuring SaaS Security as a SAML service provider so administrators When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected resources. 06-06-2020 You can use Microsoft My Apps. In the case of PAN-OS and Panorama web interfaces, this issue allows an unauthenticated attacker with network access to the PAN-OS or Panorama web interfaces to log in as an administrator and perform administrative actions. clsk stock forecast zacks; are 4th cousins really related 0 . Important: Ensure that the signing certificate for your SAML Identity Provider is configured as the 'Identity Provider Certificate' before you upgrade to a fixed version to ensure that your users can continue to authenticate successfully. when Browsing to GP portal URL, redirection and Microsoft auth works fine and continues to Portal site. When a user authenticates, the firewall matches the associated username or group against the entries in this list. The administrator role name and value were created in User Attributes section in the Azure portal. auth profile \'azure-saml-auth\', vsys \'vsys4\', server profile \'azure_SAML_profile\', IdP entityID \'https://sts.windows.net/d77c7f4d-d767-461f-b625-8903327872/\', Fro, When I attempt to use the SAML auth profile with the GP gateway (different hostname/IP from Portal). XSOAR - for an environment of 26 Palo Alto Firewalls + 4 PANORAMA - is it worth it? There are three ways to know the supported patterns for the application: your GlobalProtect or Prisma Access remote . Reason: SAML web single-sign-on failed. Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. Firewall Deployment for User-ID Redistribution. Configure Palo Alto Networks - Admin UI SSO Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. In the Name box, provide a name (for example, AzureSAML_Admin_AuthProfile). palo alto saml sso authentication failed for user. Main Menu. CVSSv3.1 Base Score:10 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H), CWE-347 Improper Verification of Cryptographic Signature. In the Reply URL text box, type the Assertion Consumer Service (ACS) URL in the following format: correction de texte je n'aimerais pas tre un mari. Current Version: 9.1. Click on Test this application in Azure portal. When you click the Palo Alto Networks - Admin UI tile in the My Apps, you should be automatically signed in to the Palo Alto Networks - Admin UI for which you set up the SSO. If the web interfaces are only accessible to a restricted management network, then the issue is lowered to a CVSS Base Score of 9.6 (CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). Note: If global protect is configured on port 443, then the admin UI moves to port 4443. Refer to this article for configuring Authentication override cookies: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXy. Any unauthorized access is logged in the system logs based on the configuration; however, it can be difficult to distinguish between valid and malicious logins or sessions.

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